Favor On-Demand Terms and Conditions
Last Updated: April 20, 2026
These Terms and Conditions (“Terms”) govern your use of the Favor On-Demand website, mobile application, and related services (collectively, the “Services”) operated by Favor On-Demand LLC (“Favor On-Demand,” “we,” “our,” or “us”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use the Services.
Favor On-Demand is a technology platform that connects individuals requesting services (“Requesters”) with independent individuals offering services (“Helpers”).
Favor On-Demand does not provide the services listed on the platform and is not responsible for the actions, conduct, or performance of Requesters or Helpers.
All services arranged through the platform are provided by independent Helpers.
You must be at least 18 years old to use the Services. By using Favor On-Demand, you represent and warrant that you meet this requirement.
We reserve the right to suspend or terminate accounts that violate these Terms.
To access certain features of the platform, users may be required to create an account.
Users agree to:
Users are responsible for all activity that occurs under their account.
Helpers who offer services through Favor On-Demand are independent contractors, not employees, agents, or representatives of Favor On-Demand.
Favor On-Demand does not control the manner in which services are performed.
Helpers are solely responsible for:
Payments for services arranged through Favor On-Demand may be processed through third-party payment providers.
By using the Services, you agree that:
Favor On-Demand is not responsible for payment disputes between users but may assist in resolving issues when appropriate.
Favor On-Demand allows Requesters to cancel a request when necessary. The following rules apply.
Requesters may cancel a request at any time before a Helper accepts the task.
No cancellation fee will apply.
If a request is cancelled within 5 minutes after a Helper accepts the task, no cancellation fee will apply.
If a request is cancelled more than 5 minutes after acceptance, a cancellation fee of up to $10 may apply.
If the Helper has already started traveling to the task location, a cancellation fee of up to $15 may apply.
If no Helper accepts a request, the request may automatically expire after a certain period of time.
Users agree not to:
Favor On-Demand reserves the right to suspend or terminate accounts that violate these rules.
Users agree not to post, request, or engage in any tasks that violate Favor On-Demand’s Prohibited Tasks Policy.
This includes, but is not limited to:
For a complete list of prohibited activities, please review our Prohibited Tasks Policy:
Favor On-Demand reserves the right, in its sole discretion, to remove any task, cancel any request, or suspend or terminate any account that violates this policy or is deemed unsafe, inappropriate, or inconsistent with platform standards.
Users may submit reviews, comments, or other content through the platform.
By submitting content, you grant Favor On-Demand a non-exclusive, royalty-free license to use, display, and distribute that content in connection with operating the Services.
Users are responsible for ensuring that their content does not violate any laws or third-party rights.
The Services may contain links to third-party websites or services.
Favor On-Demand does not control and is not responsible for the content, policies, or practices of third-party services.
Favor On-Demand provides a technology platform that facilitates connections between users.
To the maximum extent permitted by law, Favor On-Demand shall not be liable for:
Users agree that they use the Services at their own risk.
To the fullest extent permitted by law, Favor On-Demand’s total liability for any claims arising out of or relating to the Services shall not exceed the total amount paid by the user to Favor On-Demand in the twelve (12) months preceding the claim.
The Services are provided “as is” and “as available.”
Favor On-Demand makes no warranties regarding:
No Guarantee of Services
Favor On-Demand does not guarantee the quality, safety, reliability, or suitability of any services provided by Helpers. Users acknowledge that all services are performed at their own risk.
Favor On-Demand reserves the right to suspend or terminate access to the Services at any time if a user violates these Terms or engages in behavior that may harm the platform or other users.
We may update these Terms from time to time.
Any updates will be posted on this page with the revised “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
Favor On-Demand maintains certain business insurance policies, including general liability, professional liability (errors and omissions), and cyber liability coverage for its platform operations.
However, Favor On-Demand is a technology platform that connects users with independent third-party service providers (“Helpers”). Favor On-Demand does not directly perform, supervise, or control the services provided by Helpers.
All Helpers are independent contractors and are not employees, agents, or representatives of Favor On-Demand.
To the fullest extent permitted by applicable law, Favor On-Demand’s insurance policies do not extend to or cover the actions, services, or conduct of Helpers or users on the platform.
Users and Helpers are solely responsible for:
Favor On-Demand disclaims liability to the fullest extent permitted by law for any claims, damages, or losses arising from interactions between users and Helpers.
If you have any questions regarding these Terms, please contact us:
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
18. Indemnification
Users agree to defend, indemnify, and hold harmless Favor On-Demand LLC, its owners, officers, employees, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney’s fees) arising from:
Users may request to delete their account at any time through the platform settings.
Upon submission of a deletion request, the account will be deactivated and scheduled for permanent deletion after a period of up to thirty (30) days. During this period:
• The account will not be visible to other users
• The user will not be able to access or use the Services
• The user may restore their account by logging back in
Favor On-Demand reserves the right to delay or deny account deletion requests if:
• There are active or incomplete transactions
• There are pending payments, payouts, or disputes
• Retention is required for legal, regulatory, or fraud prevention purposes
After the 30-day period, the account will be permanently deleted, subject to any required data retention obligations.
Favor On-Demand may retain certain non-personal, anonymized, or aggregated data for business, analytics, and operational purposes.
Favor On-Demand
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