Building a Trusted Community
At Favor On-Demand, trust and safety are important to everyone. That's why Helpers are required to complete our verification process before they can begin accepting tasks.
Verification helps create a safer marketplace by giving Requesters greater confidence in the people they're inviting into their homes or trusting with their tasks.
Why Verification Matters
Verification helps:
- Build trust between Requesters and Helpers.
- Improve the safety of our marketplace.
- Protect our community.
- Reduce fraudulent accounts.
- Create a more reliable experience for everyone.
Our goal is to build a community where people can connect with confidence.
What Does Verification Include?
As part of becoming a Helper, you may be asked to complete one or more verification steps, including:
- Identity verification.
- Phone number verification.
- Email verification.
- Profile review.
- Additional verification requirements, when applicable.
Verification requirements may change over time as Favor On-Demand continues to improve platform safety.
Why Do I Need to Verify My Identity?
Identity verification helps confirm that Helpers are who they say they are. This helps increase trust with Requesters, protect legitimate Helpers, and improve the overall safety of the platform.
A verified profile gives Requesters additional confidence when choosing a Helper.
Is My Information Secure?
Yes. Verification information is handled securely and is used only for verification, safety, and platform operations in accordance with our Privacy Policy. We take protecting your personal information seriously.
What Happens If I Can't Be Verified?
If your verification cannot be completed, you may not be eligible to accept tasks until the issue has been resolved. If you believe there has been an error during the verification process, please contact Favor On-Demand Support for assistance.
Tips for a Faster Verification Process
To help avoid delays: