Favor On-Demand

Knowledge Center

Find answers, guides, and resources for using Favor On-Demand — whether you're requesting help or earning as a Helper.

For Requesters

How Do I Post My First Task?

Learn how to create a task, add details, upload photos, set your budget, and publish it for local Helpers.

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How Do I Choose the Right Price?

Learn how to set a fair budget based on your task, estimated time, complexity, and materials.

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What Kinds of Tasks Can I Post?

Explore the types of everyday tasks you can post and learn which tasks are not permitted.

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What Happens After I Post My Task?

See what happens after publishing your task, from Helper notifications to selecting the right person for the job.

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How Do I Pay?

Learn how secure in-app payments work and when payment is processed for completed tasks.

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Can I Tip My Helper?

Learn how tipping works and how you can reward a Helper for exceptional service.

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What If I Need to Cancel?

Understand what happens if you need to cancel a task and how our cancellation policy works.

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For Helpers

How Do I Become a Helper?

Learn what a Helper is, how the platform works, how to create your account, verify your identity, complete your profile, and start browsing tasks.

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How Do I Find and Accept Tasks?

Learn how to browse available tasks, review task details, understand the posted budget, accept a task, and what happens after acceptance.

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How Do I Earn Money?

Learn how to complete tasks, get Requester confirmation, receive secure payments through Stripe, understand the payout timeline, and tips.

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What Happens After I Accept a Task?

Learn how to message the Requester, confirm the scope of work, confirm and begin the task, complete the work, and mark the task complete.

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Can I Decline or Cancel a Task?

Understand your options before accepting, after accepting, in emergency situations, and how the cancellation policy affects your time.

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How Do Ratings & Reviews Work?

Learn why ratings matter, how to build your reputation, maintain professional communication, and complete quality work.

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What Tasks Can I Accept?

Explore the types of tasks available including home services, moving, yard work, furniture assembly, deliveries, photography, tailoring, technology help, and event assistance.

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How Do Tips Work?

Tips are optional, never required, go directly to Helpers, and are a great way for Requesters to show extra appreciation.

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How Does Helper Verification Work?

Learn about identity verification, background checks if applicable, and how building trust protects the entire community.

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Safety Center

Our Commitment to Trust & Safety

Learn about our mission, the people helping people philosophy, how we are building a trusted marketplace, and why safety is everyone's responsibility.

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Trust & Safety Features

Explore our identity verification, secure payments, ratings and reviews, in-app messaging, privacy protections, and reporting concerns.

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Safety Tips for Requesters

Review your Helper's profile, clearly describe your task, communicate through the app, keep payments in the app, secure pets before arrival, ensure the work area is safe, and trust your instincts.

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Safety Tips for Helpers

Review the task before accepting, confirm the scope before starting, work only within the agreed scope, keep communication in the app, never accept payment outside the app, and report inappropriate behavior.

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Prohibited Tasks Policy

Learn what is not allowed on the platform including illegal activity, weapons, drugs, dangerous work, fraud, harassment, discrimination, and anything that violates the Terms of Service.

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Reporting Safety Concerns

Learn how to report unsafe behavior, fraud, harassment, fake accounts, suspicious activity, and emergency situations.

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Emergency Situations

If you or someone else is in immediate danger, call 911. Favor On-Demand should never be used as a substitute for emergency services.

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Privacy & Data Protection

Learn how we handle personal information, scope security, identity verification, our privacy policy, and data security practices.

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Cities

Favor On-Demand in San Francisco

Learn about our first launch city, current launch status, early access and testing, using the platform as a Requester or Helper in San Francisco, founding Helper opportunities, types of tasks expected, areas we plan to serve, how to join the waitlist, and how to receive launch updates.

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Favor On-Demand in Sacramento

Learn about growing our Sacramento community, current launch status, Sacramento launch plans, using the platform as a Requester or Helper, founding Helper opportunities, types of tasks expected, areas we plan to serve, how to join the waitlist, and how to receive launch updates.

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Where Favor On-Demand Is Expanding Next

Learn about our approach to city expansion, cities and communities under consideration, how new markets are selected, Requester and Helper interest in new cities, joining the waitlist before launch, early access opportunities, founding Helper opportunities, suggesting a new city, and how to receive expansion updates.

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Company

About Favor On-Demand

Learn who we are, what Favor On-Demand does, how Requesters and Helpers use the platform, the types of tasks supported, how the marketplace works, where we are preparing to launch, and our commitment to responsible growth.

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Our Story

Learn how the idea began, the everyday problem we wanted to solve, recognizing the value of people's skills, why Favor On-Demand was created, building the platform, preparing for beta testing, and the next chapter of our story.

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Our Mission and Values

Learn about our mission, the people helping people philosophy, creating flexible opportunities, making everyday help more accessible, trust and transparency, respect for Requesters and Helpers, and supporting local communities.

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Our Vision for the Future

Learn about building a dependable local marketplace, growing one community at a time, expanding into additional cities, improving through community feedback, creating more earning opportunities, developing future platform features, and our long-term vision.

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Contact Favor On-Demand

Find answers to general questions, customer support, reporting a platform concern, business and partnership inquiries, media inquiries, legal and privacy requests, and official Favor On-Demand communication channels.

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Frequently Asked Questions

Still have questions?

Our team is here to help. Reach out through the contact form and we'll get back to you as soon as possible.

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