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Reporting Safety Concerns

5 min readSafety Center

Your Reports Help Keep Our Community Safe

If you experience or witness behavior that violates our Community Guidelines or makes you feel unsafe, we encourage you to report it through the Favor On-Demand app.

We take every report seriously and review concerns in accordance with our platform policies.

What You Can Report

Unsafe Behavior

If a Requester or Helper behaves in a way that makes you feel unsafe or uncomfortable, report it through the app immediately.

Fraud

If you believe someone is attempting to defraud you or another user, report it through the app. Never send money or provide payment information outside the Favor On-Demand platform.

Harassment

If you experience harassment, threats, or discriminatory behavior from another user, report it through the app. Favor On-Demand has a zero-tolerance policy for harassment.

Fake Accounts

If you believe a user's account is fraudulent or misrepresenting their identity, report it through the app.

Suspicious Activity

If something about a task or interaction seems unusual or suspicious, trust your instincts and report it through the app before proceeding.

Emergency Situations

If you or someone else is in immediate danger, call 911 immediately. After ensuring your safety, report the incident to Favor On-Demand through the app.

How to Report a Concern

1

Open the Favor On-Demand app.

2

Navigate to the relevant task, message, or user profile.

3

Select the report option.

4

Provide as much detail as possible about the concern.

5

Submit your report.

Your Safety Comes First

If you are ever in immediate danger, call 911 immediately. Favor On-Demand should never be used as a substitute for emergency services.

After ensuring your safety, report the incident to Favor On-Demand through the app so we can take appropriate action.